Shipping policy
Shipping Policy
Brumfield Estate currently ships orders through USPS.
Processing Time
Most orders are processed within 3–7 business days before shipping.
During launches, holidays, limited releases, or high-volume periods, processing may take up to 10 business days.
Processing time is separate from shipping transit time.
Shipping Methods
Orders containing alcohol-based parfum are shipped by USPS Ground Advantage or another approved domestic ground service when required.
Because alcohol-based perfume is considered a flammable product, Brumfield Estate does not ship perfume by domestic air service or international mail.
Orders containing only non-alcohol products may qualify for other USPS services if available at checkout.
Domestic Shipping
At this time, Brumfield Estate ships within the United States only.
We do not currently ship to:
International addresses
APO/FPO/DPO military addresses
Freight forwarding addresses
Locations where the product cannot be shipped safely or legally
Shipping Rates
Shipping rates are calculated at checkout based on order weight, destination, and available USPS service.
Any free shipping offers, if available, will be shown at checkout or stated clearly during the promotion.
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear after your parcel has been accepted by USPS.
Delivery Times
USPS delivery times are estimates and are not guaranteed by Brumfield Estate.
Weather, holidays, carrier delays, incorrect addresses, and other conditions may affect delivery.
Incorrect Shipping Addresses
Please review your shipping address carefully before placing your order.
Brumfield Estate is not responsible for packages delayed, returned, or lost due to an incorrect or incomplete address provided at checkout.
If a package is returned to us because of an incorrect address, refused delivery, or failure to retrieve the package, we may offer one of the following options:
Reshipment after the guest pays the additional shipping cost
Refund of the product cost, minus original shipping charges and any non-recoverable costs
Lost or Stolen Packages
Once a package is marked delivered by USPS, Brumfield Estate is not responsible for theft, loss, or misplacement.
If your tracking shows delivered but you cannot locate your parcel, please:
Check your mailbox, porch, mailroom, parcel locker, or front desk
Ask household members or neighbors
Contact your local USPS office
Contact us at [Steward@brumfieldestate.com] so we can review the situation
We review lost-package situations case by case, but refunds or replacements are not guaranteed for packages marked delivered.
Damaged Packages
If your package arrives damaged, please contact us within 5 days of delivery with your order number and photos of the damaged item, shipping box, and packaging materials.
Please keep the damaged product and all packaging until the issue is resolved.
Shipping Delays
If we are unable to ship your order within our stated processing window, we will contact you with an update. You may choose to continue waiting or cancel your order for a refund if the order has not yet shipped.
Contact
For questions about returns, refunds, shipping, or damaged orders, contact:
Brumfield Estate
Email: [Steward@brumfieldestate.com]
Website: [www.brumfieldestate.com]